frequently asked questions

FAQS

What is your return policy?

All sales are final. We issue no refunds or order cancellations. Please emailazgiftco@gmail.comwith any feedback, questions, or concerns.

What if product is damaged upon arrival?

If you receive a product that has been damaged, please email us atazgiftco@gmail.com.

Where do you ship to?

We ship all over the U.S.

How long will it take for my package to be shipped?

Each product is custom made to order. Your order will be shipped on Tuesday or Friday depending on when it was received.

Will I receive tracking information for my order?

A confirmation receipt and tracking number will be sent directly to the email you provided at checkout.

How do I place a custom order?

Whether it’s gifts from our website or something original you have in mind, please email us at azgiftco@gmail.com or check our custom order page. We’ll be happy to fulfill your custom order needs!

Do you offer corporate gifts?

We would love to help you create the perfect gifts for your event, employees, or clients. Please email us at azgiftco@gmail.com or visit the custom order page to get started!

I entered the wrong shipping address, what do I do?

Please contact us immediately at azgiftco@gmail.com with your order number and the changes needed.

I have a question I don't see here.

Please contact us at azgiftco@gmail.com